This is because TQM is a process which embraces the conscious striving for zero defects in all aspects of an organization's activities or management with workforce co-operating in the processes, developing, producing and marketing quality goods and services which satisfy customers' needs and expectations first time and every subsequent time (Haigh and Morris, 1993).
Risk Management contributes to performance improvement in ZADCO by recognizing threats to the achievement of our performance targets, and by reducing those threats to acceptable levels. Risk is the chance of something happening that will impact on ZADCO's objectives, activities or resources. It can be caused by uncertainty, complexity, hazards, neglect and other similar factors.
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Business Activity Monitoring gives the organization the actual real time progress. This video explain the concept.
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This page will list Revision Notes for each chapter on the Leaving Certificate Business course. All material on this page has been provided by Mr. Naughton. The notes are in PDF format so you will need Adobe Reader. You can download Adobe Reader here. There are also some Powerpoint presentation files. If you do not…